OUR PROMISE

WE HELP UTILITY COMPANIES optimise their revenue Through the power of accurate data.

IMPROVE CUSTOMER EXPERIENCE. MAXIMISE REVENUE. IMPROVE REGULATORY COMPLIANCE.

We are experts in resolving key problems that water and other utility companies need to address 

 

 

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Tackling the challenges

Revenue Assurance

We help minimise revenue loss resulting from missing cyclic meter reads and long unread meters. Learn more

Customer Service

We can help improve poor quality of customer relationships caused by inaccurate data or billing. Learn more

Market Settlement

We can improve wholesale settlement inaccuracy caused by lack of evidence. Learn more

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Compliance and League Tables

We can help reduce exposure to

regulatory fines and reputational

risks. Learn more

Occupier Data

We can resolve the lack of information about property occupiers, assets or state of assets. Learn more

Unaccounted-For Water

We can help minimise lost revenue from unlawful water consumption. Learn more

WHY CHOOSE US

Why choose Occutrace?

Industry experience

In the world’s first competitive water market, technology can be your edge. We are proud to lay claim to being the only business to combine bespoke app technology with physical checks. For you, as our customer, this means our service is highly efficient and highly accurate.

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Flexibility

Occutrace can easily scale up or down to suit our customers requirements. There is no project too big or too small. Our software and systems were created for the water sector. Built from the ground up to overcome widescale industry issues, they are also easy to adjust to any utilities market.

No risk

We’ve cancelled abort fees for our Long Unread Meters customers. With Occutrace, you only pay when we actually read the meter, not when we attempt and fail to. No value to you? No charge.

High success rate

If the data cannot be obtained, you will know WHY this happened. We go beyond AI or virtual data solutions to give you definitive answers that cannot be provided using software alone. Our focus is on finding the root cause and communicating it back to you, not performing a routine visit or desktop checks.

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What can Occutrace do for YOU

  • We will find and read your Long Unread Meters when no-one else can. Additionally, we will provide the current status of each long unread meter our field investigators have visited. This information puts you in control, allowing you to take corrective action with the wholesaler to resolve the issue..
  • We will solve your vacants problem by identifying or validating current business property occupier. You will receive definitive answers as to where properties were occupied, vacant or demolished, supported by irrefutable proof. Our work goes beyond AI or virtual data solutions to enable you receive such information.
  • We help water wholesalers in tackling the challenges of DMA management and unaccounted-for water whilst meeting their leakage targets. We can trace illegal connections, water consumption, identify gap sites or voids.
  • We excel in finding root causes for the most common and costly industry pain points such as LUMs or broken meters. Our team is delivering insights and actionable proof for the industry participants to take action.

Occutrace at a Glance

What our customers say about Occutrace

It is our ambition to deliver quality service and actionable results to the utility companies, national water retailers and wholesalers and MOSL. Hearing customer feedback about the team and the way we work together is invaluable.

Contact Now

Get in touch with us today to book a consultation with the Occutrace team.

0141 280 9590

info@occutrace.co.uk

100 Brand Street, Glasgow, G51 1DG

Download our case studies to find out more about our work.

“Knowledge is of no value if not put into practice.”

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