Unauthorised Water Use 

As water bills rise, unauthorised  water use will increase, posing challenges for detection and management. It is a criminal offence as well as being costly to companies in terms of lost time and revenue. 

We are experts in resolving key problems that water and other utility companies need to address 



5 2
1 1

What’s the challenge?

The journal of Nature Sustainability, states researchers say between 30% and 50% of the planet’s water supply is stolen every year.

As water bills increase, consumption of unauthorised water will rise in activity combined with being difficult to detect, manage and prove. Unauthorised water use is a critical issue for water companies to combat. Not only is unauthorised consumption a criminal offense but it impacts companies in loss of revenue and resources.

Illegally extracting water can put the wider network at risk of damage that could potentially cause leaks and bursts. We excel in identifying consumption through detailed site audits conducted by our experienced field agents.

4 2

How does it work?

  • Conducting physical site investigations and generating detailed reports offer valuable insights into unauthorised water usage. Identifying revenue losses and recovering costs associated with unauthorised consumption.

  • Focussing on large water consumption users to ensure the usage is correctly authorised. Providing investigative reports to identify potential violations of water usage, which can affect revenue.


  • Implementing quick intelligence gathering processes backed by thorough research conducted before and after site visits.

  • Comprehensive evidence packages, including contextual photographs and detailed notes, enabling clients to take action against unauthorised consumption and recover lost revenue.

  • A professional experienced team that supports our clients’ expectations and ambitions.
3 2

What our customers say about Occutrace

It is our ambition to deliver quality service and actionable results to the utility companies, national water retailers and wholesalers and MOSL. Hearing customer feedback about the team and the way we work together is invaluable.

Contact Now

Get in touch with us today to book a consultation with the Occutrace team.

0141 280 9590


100 Brand Street, Glasgow, G51 1DG