Behind the scenes we have been hard at work providing a multitude of services for our clients that don’t often get their time in the spotlight! Our website has undergone a transformation, with a refreshed menu and a restructured layout designed to provide you with an in-depth look at the full range of services we offer.

Check out each snippet of our new pages below to see the full extent at how Occutrace can benefit you!

To explore further click on the link via the page title.

Specialist Meter Reads are services where we can dedicate significant time and resources to help client in tracing and reading specialised water meters. Allowing our clients to be assured in our expertise to locate and read long-unread meters, VIP reads, trade effluent meter reads, and transfer meter reads.

Long Unread Meters utilises our blend of modern technology and traditional field research. Locating and reading hard to reach and read meters, providing precise data, irrefutable evidence, and actionable insights to improve billing accuracy and compliance while reducing penalties​.

VIP and Cyclic reads ensure that challenging or priority meters reads are consistently read on schedule, addressing issues like access difficulties or long-term data gaps. Building upon our field and technology combination to deliver evidence packs that resolve issues efficiently, helping avoid penalties, improve compliance, enhance billing accuracy, and boost customer retention.

Trade Effluent service helps water companies as our field specialists provide on-site investigations to read trade effluent meters, identify effluent discharge issues while ensuring accurate reporting and compliance.

Transfer Reads ensures accurate and timely property transitions for water accounts. Capturing and validating water meter readings during occupancy changes, minimising billing errors. Reducing disputes, enhancing customer satisfaction, and supporting seamless property account transitions​.

Leakage and Unaccounted-for Water (UFW) helps water companies minimise water loss and optimise network efficiency. By identifying and addressing issues like District Metered Area (DMA) Excellence, Unaccounted-for Water, Unauthorised Water Use and Non-Consuming Meters.

District Metered Area (DMA) Excellence supports water companies in optimising DMAs by helping our customers to identify potential leakage and verify inaccurate consumptions. This service aids in addressing and identifying water balance challenges within District Meter Area zones and their boundaries.

Non-Consuming Meters are meters that record zero consumption over extended periods. By combining modern technology and on-site investigations, Occutrace identifies and evaluates these meters, providing detailed evidence to support meter exchanges. The service ultimately aids in reducing financial losses and improving the reliability of water metering systems​.

Unaccounted-for Water (UFW) helps water wholesalers detect and manage water usage that isn’t billed or accounted for and addressing unauthorised usage in primarily construction sites where significant water volumes often go unregistered. Our team conducts detailed site audits, identifying unlawful water connections and providing actionable insights to help in efforts to contribute to infrastructure sustainability and minimise financial losses for water suppliers.

Unauthorised water use to help water companies recover lost revenue and mitigate risks from illegal consumption. Our expertise enables us to identify, illegal connections, unregistered usage, and other forms of unauthorised water consumption while providing actionable insights to combat these challenges effectively​.

Our Vacants Management Services help water companies address challenges with the management of vacant properties by using a combination of desktop research, phone tracing, and on-site field visits, our services ensure accurate data collection to identify whether properties are truly vacant, occupied, or demolished. This prevents unnoticed consumption and supports accurate billing.

Verification helps water companies validate the occupancy status of properties. This process is crucial for improving data accuracy and revenue assurance, as it ensures that utility billing reflects real-world conditions. By leveraging their expertise, Occutrace delivers actionable insights supported by evidence, enabling utility companies to address issues like false voids and enhance operational efficiency.​

Vacants with Consumption service assists water companies in addressing discrepancies involving vacant properties that still show water usage. By employing a combination of desktop research and field investigations, Occutrace identifies whether properties are truly vacant, occupied, or misclassified. This service not only ensures accurate billing but also helps mitigate revenue losses and improves compliance.

Desktop and Phone Tracing is designed to identify and validate occupier data with precision. Ensuring that water retailers and wholesalers gain accurate information about property occupancies and statuses using advanced tracing techniques.

Utility installation and maintenance services support water retailers and other utility providers by providing asset health management, ensuring that utility infrastructure remains in optimal condition. Occutrace’s expertise in installing and maintaining utility systems helps enhance service reliability for water companies.

The LimpetReader™ by Deer Technology is a tool designed to enhance the efficiency of water meter reading. It facilitates the accurate collection of data from water meters, even in difficult-to-reach locations. As a trusted delivery partner of the LimpetReader™, Occutrace utlises our trained field team to ensure timely and accurate meter readings, even in challenging environments​.

Being an installer for Remote Reading Devices, Occutrace offer an innovative solution for utility companies looking to enhance their meter reading processes. Dedicated to the maintenance and optimal performance of your remote reading device, Occutrace specialises in installing these devices across challenging environments, ensuring they are working at optimal performance.

Occutrace offers comprehensive Asset Health & Management, focusing on maintaining and enhancing the reliability of utility assets. Our approach involves in-depth field inspections, the use of advanced technology, and targeted reporting to assess and monitor the condition of infrastructure. Ultimately reducing operational costs and improving service reliability.

New Connection Referrals helps companies in applying for a new water connection to the correct water wholesaler which can be a complex and time-consuming task, requiring careful navigation to gain access to the necessary water network.

Occutrace supports companies by supporting the application process This ensures that new customers are accurately onboarded, reducing revenue loss and billing errors​